Frequently Asked Questions
Everything you need to know about your Canvas Style experience.
What materials are used in Canvas Style jewelry?
Our jewelry is crafted using high-quality base metals such as brass and zinc, finished with premium 14K gold, rhodium, or silver plating. All pieces are nickel-free and lead-free to ensure they are safe for sensitive skin.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental U.S. We also offer expedited shipping options at checkout if you need your fashion essentials sooner.
What is your return policy?
We want you to love your look. If you are not completely satisfied, you can return unworn items in their original packaging within 30 days of purchase for a full refund or exchange.
How should I care for my jewelry?
To maintain the shine and longevity of your pieces, avoid contact with water, perfumes, and lotions. Store your jewelry in a dry place or the provided pouch when not in use.
Do you offer international shipping?
Yes, Canvas Style ships to most countries worldwide. International shipping rates and delivery times vary by location and will be calculated at the time of checkout.
How can I track my package?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.